Incorporated in 2013, Secure Collections & Investigations Limited is a government-licensed private investigation agency based in Parnell, Auckland.
We specialise in providing nationwide services including private investigation, debt recovery and collection, debt litigation, process serving, tracing, and repossession. Our dedicated team of professionals is committed to helping clients recover their debts efficiently and effectively.
We have expert private investigators across the country, each with extensive experience in all types of investigations. From infidelity investigations and missing persons to insurance investigations and locating stolen property, our team has the skill set required to bring you the information you need. We meticulously document all of our investigations, ensuring that you have all of the evidence required to make an informed decision.
Our licensed and experienced team of Private Investigators, including Chinese Private Investigators fluent in Mandarin, have undertaken thousands of investigations over the years. We have the knowledge, resources, and expertise to undertake both national and international investigations, and we guarantee complete confidentiality at all times.
When you engage our recovery services, a dedicated file manager will be assigned to your case. They will be your main point of contact throughout the recovery process, providing regular updates and addressing any questions or concerns you may have.
Our approach involves personally visiting the debtor, serving a demand for payment, and discussing repayment options. This gives the debtor seven days to pay in full or propose a repayment plan. We then report back to you, advising you on the available options and taking appropriate action to recover your money.
Unlike traditional collection agencies that operate from large call centres, Secure Collections takes a different approach. We believe in face-to-face interactions, so we personally visit all debtors to negotiate payment arrangements.
By making your debt their top priority, we increase the chances of getting paid. Most debtors have multiple bad debts or cash flow issues, and we ensure that your debt stands out, giving you a better chance of recovering your funds.
We offer a comprehensive range of services to meet your debt recovery and investigation needs. Our services include commercial and personal debt recovery, enforcement of court orders and judgments, debt litigation, skip tracing (locating people), process/document serving, private investigation and surveillance, repossession and asset recovery, debtor interviews and agent field calls, pre-employment background checks, third-party insurance recoveries and investigations, bankruptcy proceedings, and liquidation proceedings.
GET STARTEDIn cases where the debtor fails or neglects to pay, we can initiate litigation and enforcement actions to recover the debt. Our services include standard notice of proceedings, summary judgment proceedings, statutory demand and liquidation proceedings, as well as bankruptcy notice and creditors application proceedings. These legal methods demonstrate to your debtor that you are serious about recovering the debt, leading to faster payment, fewer disputes, and a higher success rate.
Our partners can assist with the preparation and filing of all District and High Court enforcement applications, attend financial assessment hearings, and initiate liquidation and/or bankruptcy proceedings. We offer competitive pricing compared to engaging a solicitor independently.
We understand that situations warranting investigation and debt collection can be a stressful, expensive, and time-consuming process for those who are not professionals in the field.
At Secure Collections, we make it our priority to handle your problem with care and efficiency. With a high success rate and a commitment to providing affordable and professional services, we strive to ensure a smooth and hassle-free experience.
Thomas founded Secure Collections & Investigations Limited in 2013 and is heavily involved in the day-to-day operations of the business.
His areas of expertise include debt litigation, process serving, and investigations, with a focus on infidelity, corporate investigations, and surveillance.
He is a member of RITANZ (the Restructuring and Turnaround Association of New Zealand), a member of the NZCFI (New Zealand Credit and Finance Institute) and member and sponsor of the NZICM (New Zealand Institute of Credit Management Incorporated).
David has 20 plus years of experience in the debt recovery industry, having started his career as a private investigator and field agent. He then progressed to a multi-national debt recovery company where he spent 4 years in a management role.
Prior to being his appointment as General Manager, David spent over 10 years managing a litigation team at a mid-sized law firm in Auckland which managed litigation for Banks, Finance Companies and Corporates. He is a member of RITANZ (the Restructuring and Turnaround Association of New Zealand), a member of the NZCFI (New Zealand Credit and Finance Institute) and member and sponsor of the NZICM (New Zealand Institute of Credit Management Incorporated).
Aaron has been a licensed private investigator since 2015 and has been involved in the investigations industry for over 20 years in various roles.
Aaron is a highly skilled investigator, specialising in insurance investigations, and is the preferred investigator for many prominent insurance companies in New Zealand.
Marc brings 28 years of experience from the New Zealand Police, where he focused extensively on serious crime investigations, managed complex investigations, and coordinated responses to critical incidents. Marc left the Police in 2019 at the rank of Detective.
Marc specialises in criminal and insurance investigations and has also conducted investigations into staff complaints for two major international humanitarian organisations.
Daniel brings 11 years of investigative experience, including 3 years at a specialist insolvency firm and 7 years with the New Zealand Police, where he concluded his career in the Criminal Investigation Branch.
Daniel has a proven track record in undertaking insurance, criminal, insolvency, and private investigations.
Cam has an impressive skillset, with 10 years of experience in the NZ Police in roles including CIB, Dog Section and AOS.
Since leaving the Police in 2023, Cam worked as a close protection agent for ultra high net worth individuals before joining our team as a private investigator.
Lina has been a private investigator since 2018 and specialises in debt litigation, tracing, and fraud investigations.
Lina is the main point of contact for Mandarin and Taiwanese speaking clients.
Either fill out the Contact Form, load a debt via our online Collection Authority, or call us now to get your investigation or debt collection underway.
