Incorporated in 2013, Secure Collections & Investigations Limited is a government-licensed private investigation agency based in Parnell, Auckland.
We specialise in providing nationwide services including private investigation, debt recovery and collection, debt litigation, process serving, tracing, and repossession. Our dedicated team of professionals is committed to helping clients recover their debts efficiently and effectively.
We have expert private investigators across the country, each with extensive experience in all types of investigations. From infidelity investigations and missing persons to insurance investigations and locating stolen property, our team has the skill set required to bring you the information you need. We meticulously document all of our investigations, ensuring that you have all of the evidence required to make an informed decision.
Our licensed and experienced team of Private Investigators, including Chinese Private Investigators fluent in Mandarin, have undertaken thousands of investigations over the years. We have the knowledge, resources, and expertise to undertake both national and international investigations, and we guarantee complete confidentiality at all times.
When you engage our recovery services, a dedicated file manager will be assigned to your case. They will be your main point of contact throughout the recovery process, providing regular updates and addressing any questions or concerns you may have.
Our approach involves personally visiting the debtor, serving a demand for payment, and discussing repayment options. This gives the debtor seven days to pay in full or propose a repayment plan. We then report back to you, advising you on the available options and taking appropriate action to recover your money.
Unlike traditional collection agencies that operate from large call centres, Secure Collections takes a different approach. We believe in face-to-face interactions, so we personally visit all debtors to negotiate payment arrangements.
By making your debt their top priority, we increase the chances of getting paid. Most debtors have multiple bad debts or cash flow issues, and we ensure that your debt stands out, giving you a better chance of recovering your funds.
We offer a comprehensive range of services to meet your debt recovery and investigation needs. Our services include commercial and personal debt recovery, enforcement of court orders and judgments, debt litigation, skip tracing (locating people), process/document serving, private investigation and surveillance, repossession and asset recovery, debtor interviews and agent field calls, pre-employment background checks, third-party insurance recoveries and investigations, bankruptcy proceedings, and liquidation proceedings.
GET STARTEDIn cases where the debtor fails or neglects to pay, we can initiate litigation and enforcement actions to recover the debt. Our services include standard notice of proceedings, summary judgment proceedings, statutory demand and liquidation proceedings, as well as bankruptcy notice and creditors application proceedings. These legal methods demonstrate to your debtor that you are serious about recovering the debt, leading to faster payment, fewer disputes, and a higher success rate.
Our partners can assist with the preparation and filing of all District and High Court enforcement applications, attend financial assessment hearings, and initiate liquidation and/or bankruptcy proceedings. We offer competitive pricing compared to engaging a solicitor independently.
We understand that situations warranting investigation and debt collection can be a stressful, expensive, and time-consuming process for those who are not professionals in the field.
At Secure Collections, we make it our priority to handle your problem with care and efficiency. With a high success rate and a commitment to providing affordable and professional services, we strive to ensure a smooth and hassle-free experience.
With over a decade of experience in investigations and debt recovery, Thomas founded Secure Collections & Investigations in 2013.
He specialises in debt litigation, process serving, and complex private investigations, including corporate and infidelity matters. As a member of RITANZ (the Restructuring and Turnaround Association of New Zealand), NZCFI (New Zealand Credit and Finance Institute), and NZICM (New Zealand Institute of Credit Management Incorporated), Thomas brings both credibility and proven expertise.
He is dedicated to delivering professional, results-driven outcomes while upholding the highest standards of discretion and integrity.
Aaron has more than 20 years of investigative experience and has been a licensed Private Investigator since 2015. He leads SCI’s investigation team with a strong focus on insurance matters.
Aaron’s deep industry knowledge and leadership ensure that every case is handled with precision, professionalism, and attention to detail.
Daniel brings 11 years of investigative expertise, having previously served in the New Zealand Police Criminal Investigation Branch (CIB).
His background spans criminal investigations, insurance claims, insolvency matters, and complex private cases. Known for his thorough approach, Daniel provides clients with clear, reliable, and actionable results.
Cam joined SCI after an accomplished career in the New Zealand Police, where he served in the Criminal Investigation Branch, Dog Section, and Armed Offenders Squad (AOS). He also has extensive experience in close protection operations.
Cam applies his operational expertise to deliver effective investigative outcomes while maintaining professionalism and confidentiality.
Christelle served as a Detective Constable in the New Zealand Police for seven years, working in both the Criminal Investigations Branch and the Tactical Crime Unit. She developed strong expertise in serious crime investigations, tactical operations, and evidence management.
Holding a bachelor’s degree in Marketing and Information Management, Christelle combines her investigative background with analytical precision, bringing accuracy, discretion, and professionalism to every case she undertakes.
Fluent in Mandarin and Taiwanese, Lina has been a licensed Private Investigator since 2018. She specialises in debt litigation, tracing, and fraud investigations, serving as the main contact for Mandarin-speaking clients.
Lina bridges cultural and language barriers with ease, ensuring that all clients receive clear communication and effective results.
Ethan brings a distinguished background from the Royal New Zealand Navy, where he commanded a naval patrol vessel. Now focused on investigations, he specialises in marine and insurance cases, debt recovery, and process serving.
Ethan’s disciplined, detail-oriented approach ensures that clients benefit from his leadership and operational experience.
With over 30 years of service in the New Zealand Defence Force, Murray offers unmatched expertise in security, surveillance, investigations, and close protection.
His disciplined and methodical approach ensures that clients receive discreet, comprehensive, and professional investigative support.
Caleb brings more than 7 years of experience from the New Zealand Police to his investigative role. He is highly skilled in vehicle repossession, document serving, and complex investigations.
Clients value his practical experience, precision, and commitment to achieving effective and timely outcomes.
Either fill out the Contact Form, load a debt via our online Collection Authority, or call us now to get your investigation or debt collection underway.
