Frequently Asked Questions

Still Have Questions? These Debt Collection FAQ’s Should Help

For one off debts, we generally will not collect debts under $3,000.00. For on-going debts, we are happy to discuss your requirements and see if we can assist. If we can’t, we can point you in the direction of a company that can.
For the fastest results, we would recommend having one of our agents personally serve the debtor. We also provide the option to post a demand letter but, obviously, this is the slower option and it is easier for the debtor to ignore. Also, serving a debtor whose address is known is a much faster process than trying to track someone down. Some debts are collected in hours, some in months, or even years; however, the average turnaround is two months. Rest assured – we won’t stop until the job is done!
This depends on how fast you want to recover your debt. The initial process and fees is outlined on our Collection Authority. However, if you want to talk to us first, give us a call and we will be happy to discuss.
Absolutely. We are specialists at locating debtors and also licensed private investigators. We’ve seen this many times before, so we know the ‘tricks of the trade’ that people use when trying to disappear.

Providing a Successful Service to Our Clients

Debt collection is not for everyone, but we enjoy providing a successful service to our clients. We have agents and contracted barristers & Solicitors nationwide wide and provide the following services:

– Commercial & personal debt recovery.
– Enforcement of Court Orders & Judgments.
– Debt litigation.
– Skip tracing (locating people).
– Process/document serving.
– Private investigation & surveillance.
– Repossession & asset recovery.
– Debtor interviews & agent field calls.
– Pre-employment background checks.
– Third party insurance recoveries & investigations.
– Bankruptcy proceedings.
– Liquidation proceedings.

We understand that debt collection can be a stressful, expensive and time consuming process if you aren’t a professional. We make your problem our priority. We have a high success rate and strive to provide an affordable, professional and efficient service. If you want your money back, with little stress and at an affordable price, call us today and we will be happy to discuss your requirements.

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