Process Serving vs. Document Serving
While these terms are frequently used synonymously in non-legal contexts, New Zealand law distinguishes between them. When initiating legal proceedings, you are required to serve your claim on the entity you are suing, who then becomes the defendant or respondent.
Process serving involves delivering legal documents through someone uninvolved in the claim—the process server. Upon completion, we provide an affidavit of service, affirming that the document(s) have been successfully delivered to the defendant or respondent.
Process Serving Components
Document Delivery
Reliable delivery of legal documents with comprehensive affidavits of service documenting the complete serving process and confirming receipt.
Diverse Legal Materials
Expert handling of various legal documents including notices, claims, demands, orders, and all types of court-related paperwork.
Service Coverage
Comprehensive service to both individuals and businesses, ensuring every recipient receives their legal documents properly.
Service Standards
Speed & Reliability
48-Hour Service Commitment
Most documents served within 48 hours of receipt
Nationwide Coverage
Extensive agent network across New Zealand and beyond
Professional Excellence
Trained Professionals
All agents fully trained in legal procedures and best practices
Full Documentation
Complete affidavits and proof of service provided
Additional Support Services
Tracing Services
When the defendant's location is unknown, our expert tracing team locates individuals and businesses using investigative techniques and comprehensive databases.
Investigation Services
Comprehensive investigations to gather information about the defendant's whereabouts, employment, and assets, supporting effective service of process.
Surveillance Services
Professional surveillance to identify the best time and place for service, ensuring successful document delivery while minimising complications.
Our Commitment to Documentation
We understand that proper documentation is critical to the success of any legal proceeding. That's why we maintain meticulous attention to detail in all our process serving activities.
Precise Record-Keeping
Detailed records of all serving attempts and outcomes
Thorough Affidavits
Complete affidavits of service that withstand legal scrutiny
Dispute Prevention
Proper procedures prevent service disputes and legal complications
Complete Transparency
Clear communication and documentation throughout the process
Who We Serve
Ready to Serve Your Documents?
Trust Secure Collections & Investigations for professional, reliable process serving services. Our nationwide network ensures timely delivery and comprehensive documentation.
Government License: 19-058815
Available 24/7 for urgent process serving requirements