New Zealand's Debt Recovery
& Investigation Experts
Secure Collections & Investigations is a government-licensed debt recovery and investigation agency, working nationwide for individuals, law firms and corporate clients.
Our Processes & Fees
View our rates, processes, and how we work - before you get in touch.
Our Services
Professional debt recovery and investigation services delivered with integrity, discretion, and results.
Debt Recovery & Legal
Debt Collection
In-person debt collection with proven recovery rates. We visit debtors — not just call them.
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Tracing
Locate missing debtors, individuals and assets using advanced investigative techniques and databases.
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Process Serving
Legal document delivery with accuracy and efficiency. We aim to complete service within 48 hours of receipt.
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Repossessions
Asset recovery for businesses dealing with defaulting customers, executed with precision and legal compliance.
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Enforcement of Judgments
Court-ordered debt recovery through asset seizure, wage garnishment and property sale — with litigation support when debtors refuse to pay.
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Commercial Re-Entry
Legal premises re-entry for landlords dealing with abandoned or defaulting tenancies.
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Private Investigations
Surveillance, background checks, insurance investigations and missing persons, carried out by former NZ Police detectives.
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Criminal Defence Investigations
Support for legal counsel staffed by former NZ Police Detectives who understand how cases are built and defended.
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Employment Investigations
Workplace misconduct, disputes, and pre-employment screening for businesses.
Learn MoreOur Point of Difference
Our Own People — Not a Call Centre, Not Subcontractors
Everyone who works your file is employed by SCI. Many of our team are former New Zealand Police detectives, and the officer who visits your debtor comes from the same team that runs our investigations. You deal with the same person from the first call to the last.
On a collection, that's one officer who knows your debtor and your history.
On an investigation, that's evidence built to survive legal scrutiny.
We Turn Up, and We Don't Stop at the First Step
Phone calls and letters only go so far. We go in person, because that is what moves a file — and when the first approach doesn't work, we keep going.
On a collection, from the first demand letter through to court enforcement and asset seizure.
On an investigation, from the first enquiry through to a brief that stands up in court.
Why Choose SCI?
Trusted Since 2013
More than 12 years in business, and 120+ five-star Google reviews from clients across New Zealand.
Government Licensed
Licensed by the Private Security Personnel Licensing Authority. Licence 19-058815.
Industry Memberships
Members of RITANZ, NZCFI and NZICM — the professional bodies for restructuring and insolvency, credit and finance, and credit management.
120+ five-star reviews from verified clients
Zhao Claire
Google Review
"I am extremely pleased with Thomas's exceptional service in collecting a $1.4 million debt for me within just two weeks. I contacted Thomas on a weekend and he immediately replied and was able to meet me the following day."
Thomas' efficiency, professionalism, and results exceeded my expectations. I highly recommend Thomas and Secure Collections and Investigations.
Ruby
Google Review
"I engaged Thomas after my young son was abducted from China and taken to NZ. After speaking to many PIs, my lawyer recommended Thomas. Thomas quickly located my son, ensured he was safe and even took his passport so he could not leave NZ.
Once a court order was granted, Thomas' team escorted me and my son to the airport. Thanks to Thomas' contacts, the Police (who had previously been unhelpful) took over once we arrived at the airport as serious threats had been made against me by the abductor.
In less than 72 hours, my son was located and was on a plane back to China.
Thomas and his team went the extra mile to ensure the safety of my son and I, and was available at anytime to reassure me."
Ian Blakeley
Google Review
"We experienced a significant burglary and Thomas stepped in quickly to help us identify the culprits and recover some of our stuff. He put us at ease straight away with some great advice and assigned Aaron, one of his top investigators, to our case. Essentially Aaron did all the stuff the police just don't have the time or resources to focus on.
The service from Secure Collections was professional, no-nonsense and proactive. Their expertise in surveillance and investigation helped us confirm the main suspect and gave police the evidence they needed to execute a search warrant (recovering some of our property) and secure an arrest. All too often you hear of burglaries like we experienced just being dealt with as an insurance job. The culprits get away with it and continue on without consequence.
Thanks to Secure Collections that wasn't the case for us. The offender pleaded guilty and some justice will be done. Plus our insurance company didn't have to pay out so much, so they should be thanking Secure Collections as well. Thank you Thomas and Aaron!"
Sinéad Finnigan
Google Review
"I engaged Secure Collections to serve an individual which many others could not. Thomas was able to successfully serve after carrying out his investigations and following his very well thought out plan, without delay.
His investigative skills resulted in locating significant information that assisted in serving this individual who had been avoiding being served some for time. I am also very grateful that Thomas has been available to me 24/7 on an ongoing matter.
I highly recommend Secure Collections above and beyond any other server or PI company throughout all of New Zealand and Australia. I continue to be very impressed with their work and will reach out to Thomas should I need a server for any matter in the future. I am 100% confident Thomas will be able to help any persons/company, in a swift 'no nonsense' fashion, regardless of the challenging circumstances. Thank you Secure Collections!"
Need a Debt Recovered or a Matter Investigated?
Contact our team today for a confidential consultation about your debt collection or investigation needs.